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Customer Service Representative

About this Job:

Location: Pelican Rapids

Pay: $18.50 - $19.25

Position Summary

If you’re a detail-oriented people-person with an appreciation for the power of community, this is the job for you! In this position you must be able to service customers by providing the utmost professionalism and genuine appreciation. Communicate with customers and teammates honestly, effectively, and directly, while providing a great experience. Holds a high level of standard for greeting customers and answering phone calls. 

Primary Responsibilities

  • Build and maintain relationships with customers while providing WOW experience customer service. 
  • Performing Teller functions to include deposits, withdrawals, and cash handling in a timely, accurate and courteous manner. 
  • Detail oriented: Meticulous in understanding the problem to be solved and executing tasks. 
  • Establish solid relationships with customers and co-workers.
  • Other duties assigned.

Position Schedule

  • Rotating Saturday schedule. 
  • Bank hours are 7:30am to 5:30pm/6:00pm on Friday and Saturday from 8:30am to 12:00pm. Work hours will be scheduled within these hours, subject to change at any time.

Ideal Qualifications

  • High level of technology skills to include word processing/spreadsheets/email & document scanning/attachments.
  • Strategic thinker with the ability to organize and manage details. 
  • Excellent verbal and written communication skills. 
  • Experience in the banking industry preferred, but not required. 
  • Always on an ambitious personal and professional growth plan
  • Consider challenges as opportunities. 
Job Type: Full-Time
Benefits:
  • 401 (K)
  • 401 (K) Matching
  • Flexible Schedule
  • Flexible Spending Account
  • Health Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Time Off
  • Retirement Plan
Work Location: Pelican Rapids Office, In-Person

To apply please send resume to hr@mn-bank.bank.

The Equal Employment Opportunity Policy of Minnesota National Bank is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We hire and promote individuals based on their qualifications for the job to be filled.